Archive

Crisis and Issues Management

  • Issues management — security and data privacy

    September 27, 2021

    In May 2018, the General Data Protection Regulation (GDPR) came into effect. This major new European privacy law radically reframed consumers’ relationship with the organisations that store and process their personal data.   For consumers, the introduction of GDPR was seen as an important and much-needed step, following increasing levels of concerns about issues of privacy and security of personal data.  In this year’s Authenticity Gap Report, we saw that nearly seven in 10 consumers have high expectations of companies, wanting them to...

  • Communicating during a cyber attack

    August 26, 2021

    Tune in to director, Hannah Cambridge on a new episode of global law firm Kennedys acclaimed Kennedys Cyber Sounds podcast sharing hints and tips for organisations when communicating during a cyber attack. Listen here: (42 mins) Also available to listen and subscribe on: Apple Podcasts | Google Podcasts | Spotify | CastBox | Deezer Contact us...

  • Cyber security communications: Preparing for and managing a ransomware attack

    August 6, 2021

    Jud Moore, Senior Partner and EMEA crisis lead Last week President Biden made a stark prediction “I think it’s more than likely we’re going to end up, if we end up in a war—a real shooting war with a major power—it’s going to be as a consequence of a cyber breach of great consequence and it’s increasing exponentially, the capabilities.” A rather sobering thought but perhaps not a wholly surprising one. Closer to home, the...

  • FleishmanHillard expands its crisis communications capabilities with new senior appointment

    July 27, 2021

    FleishmanHillard UK has boosted its crisis communications capabilities with the appointment of director, Nic Daley. Nic joins the crisis team working alongside Judith “Jud” Moore, senior partner and EMEA crisis lead. He brings a vast amount of crisis experience to FleishmanHillard, having managed high-profile court cases, FTSE cyber-attacks, and highly sensitive reputational challenges in the UK and globally. FleishmanHillard UK has continued to build its expertise in crisis comms over recent years and has seen...

  • FleishmanHillard to partner with PRWeek’s Crisis Communications conference

    June 28, 2021

    The annual PRWeek Crisis Communications conference returns on Wednesday 30th June, bringing together PR and communications leaders to discuss how to respond to the challenges of the past eighteen months and beyond. FleishmanHillard UK has been announced as a partner of this year’s Crisis Communications conference, discussing key themes: Looking back at the impact of a disruptive year and what this means for the ‘new normal’ Navigating an organisations social media presence and exploring the...

  • Crisis Management: What to do when you know it’s going to be bad news

    June 25, 2021

    Hannah Cambridge, Director I hate to admit it, but comms alone can’t fix a really bad business issue. You’ll know the kind - when it would be fair for a regulator to come down hard, when you’re completely going against the popular opinion or when you were just in the wrong. We help our clients to navigate all types of issues. Our latest Authenticity Gap research for 2021 placed data security and data privacy as...

  • FleishmanHillard release insurance company and brokers’ research

    April 27, 2021

    To better understand the insurance landscape through the eyes of key business decision-makers, we surveyed 200 decision-makers at organisations in the U.S. and UK at the end of 2020. This new insurance company and brokers’ research, 'The Changing Insurance Landscape and Advisory Role of the Broker', looks at responding to customer needs in light of COVID -19 and growing cyber disruptions. The results provide a clear view of the biggest concerns of the moment and...

  • The next Covid battle: Vaccines vs Misinformation

    January 21, 2021

    Digital and social will have a hugely important role to play if we’re to beat Covid misinformation and with it, the coronavirus. Peter Wilson, Head of Special Campaigns Wouldn’t it be a tragedy if, after the miraculously fast arrival of covid-fighting vaccines, lazy communication programmes let Covid-19 continue to rage? Take herd immunity. This rather agricultural-sounding theory applies to vaccine strategy too. If a vaccine provides the majority who receive it with a form of...

  • EMEA crisis lead, Judith Moore joins expert panel during Cyber Risk Summit

    November 19, 2020

    EMEA crisis lead, Judith Moore, joins an expert panel including Experian and Clyde & Co LLP during the NetDiligence® Cyber Risk Summit.  The online discussion entitled, 'The Evolution of Data Breach Consumer Response Plans', examines how crisis PR, legal, insurance and response teams partner to innovate responses to business/consumer preferences as the breach landscape alters, channels evolve and the digital space advances at speed. Re-watch the content     Contact us ...

  • The media and COVID-19: How the pandemic has changed the news

    August 20, 2020

    It’s the biggest news story of our lives.  But what has it been like for the broadcast news journalists covering the Pandemic and the unprecedented disruption and destabilisation it’s caused?  FleishmanHillard Fishburn Head of News, Pete Meikle is joined by 5 News Presenter, Claudia-Liza Armah; BBC Business Reporter/Presenter, Katie Prescott and ITV News Head of Newsgathering, Andrew Dagnell for a webinar discussing the huge impact COVID-19 has had on the way the news is reported. 'The media and COVID-19: How the pandemic has changed the news'...